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Supported Steps is here to be your partner on your journey to a better life! We’re a team of caring individuals who are excited about helping you reach your goals. We provide personalized support and services that are all about you. Whether it’s becoming more independent, joining your community, or chasing your dreams, we’re here to support you every step of the way. With us, you’re not alone – we’re your dedicated allies in creating a brighter future together!

Supported Steps provides a range of fantastic services designed to make your life better! We’re all about personalized support tailored just for you. Our services include helping you become more independent, connecting with your community, and achieving your goals. We offer skill development, vocational support, early intervention for children, family assistance, and much more. Whether it’s boosting your confidence, exploring new opportunities, or enhancing your quality of life, we’re here to walk with you on this amazing journey!

Getting started with Supported Steps is as easy as reaching out to us! We’re excited to connect with you and discuss how we can support you in your unique journey. You can give us a call at 03 9000 0023 or drop us an email at Our friendly team is here to answer your questions, understand your needs, and guide you through the process step by step. Let’s embark on this exciting journey together – reach out to us today, and let’s start creating a brighter future for you!

Matching you with the perfect support worker at Supported Steps is all about understanding you and your needs. We take the time to learn about your preferences, goals, and personality. This helps us find a support worker who is not only qualified but also a great fit for you. We want you to feel comfortable and confident with your support worker, so we make sure it’s a fantastic match! It’s like making a new friend who is here to support and empower you every step of the way.

We value your feedback at Supported Steps and would love to hear about your experience! Your insights help us continue to improve and provide the best possible support. Sharing your thoughts is easy – you can reach out to our friendly team through a quick call at 03 9000 0023 or send us an email at We’re here to listen to your suggestions, praises, and any concerns you might have. Your feedback helps us ensure that your journey with us is exceptional and tailored to your needs. So, don’t hesitate to get in touch and let us know how we can make your experience even better!

Our Supports in the Community

There’s a whole world of exciting community support and activities waiting for you to dive into! At Supported Steps, we offer a variety of options tailored to your interests and goals. Whether it’s joining clubs, engaging in social events, exploring local groups, or volunteering, the possibilities are endless. We’re here to help you connect, have fun, and make meaningful connections within your community. Let’s work together to discover the perfect activities that align with your passions and help you shine bright!

Absolutely! Your support worker is more than happy to join you on outings. Whether it’s exploring new places, attending events, or simply enjoying a day out, your support worker is here to make your experience enjoyable and fulfilling. They’re your companion and ally in making the most of every adventure. Just let us know your plans, and we’ll ensure that your outings are filled with great moments and wonderful memories!

At Supported Steps, we take pride in our ability to create community supports that perfectly suit your unique needs. We start by getting to know you, your interests, and your goals. Then, we design a personalized plan that aligns with what you want to achieve. Whether it’s participating in specific activities, connecting with certain groups, or pursuing particular hobbies, our goal is to make sure your community supports are tailored just for you. With us, you can expect support that truly reflects your individuality and empowers you to thrive in your community!

Supported Steps is your partner in helping you embrace and thrive within your community! We’re here to provide the support you need to connect, engage, and make the most of every opportunity around you. Our team works closely with you to understand your interests, passions, and goals. Then, we collaborate to design activities, events, and connections that resonate with you. We’re dedicated to creating a community experience that’s exciting, enjoyable, and uniquely tailored to you. With Supported Steps by your side, you’re not just part of the community – you’re an active, valued contributor making a difference and enjoying all that your community has to offer!

Our Supports at Home

At Supported Steps, we’re all about making your home a comfortable and supportive space. We offer a range of in-home support options that cater to your needs and preferences. From helping you with daily tasks like cooking and cleaning to providing personal care assistance, our support workers are here to make your daily routine smoother. Whether it’s managing medications, organizing your living space, or getting ready for the day, our goal is to empower you to live independently and confidently. With Supported Steps, you can expect personalized and reliable support right in the comfort of your own home!

At Supported Steps, we believe in the power of continuous learning and growth. Our support workers are equipped with the knowledge and skills they need through thorough training programs. They undergo comprehensive training that covers various aspects of delivering effective Home and Living Support services. This includes learning about individual needs, safety protocols, communication techniques, and specialized care. Our team is committed to staying updated with the latest best practices to ensure that the support you receive is of the highest quality. With our dedicated and trained support workers, you can trust that you’re in capable hands every step of the way!

Absolutely! Supported Steps is here to make your daily life easier and more enjoyable. We offer support for various household chores and daily tasks that you might need assistance with. From tidying up your living space to preparing meals, our support workers are ready to lend a helping hand. We understand that these tasks are important for your comfort and well-being, and our goal is to empower you to live independently while providing the support you need. With Supported Steps, you can focus on what you enjoy, and we’ll take care of the rest!

Your safety and well-being are our top priorities at Supported Steps. We take every measure to ensure that you’re in a secure and comfortable environment. Our support workers are trained to follow safety protocols and are experienced in identifying potential risks. We also work closely with you and your family to understand your specific needs and any concerns you might have. Regular check-ins, open communication, and personalized plans help us create a safe and supportive atmosphere. Rest assured, with Supported Steps, you’re in the hands of a team that values your safety and is dedicated to providing you with a reassuring and secure home environment.

Our Accommodations

Supported Steps offers a range of housing and accommodation support services designed to meet your individual needs and preferences. We provide assistance in various aspects of daily living, ensuring that you have a comfortable and nurturing home environment. Our services encompass personal care, household chores, meal preparation, medication management, and more. Whether you’re looking for a little help with daily tasks or more comprehensive support, we’re here to customize our services to match your requirements. With Supported Steps, you’ll have the support you need to enjoy your living space to the fullest!

When it comes to your accommodation experience with Supported Steps, we’ve got you covered in every way! Our services are thoughtfully designed to encompass a wide range of provisions that enhance your well-being and enjoyment. This includes personalized care tailored to your needs, ensuring you’re comfortable and supported in your daily activities. Plus, we take care of delicious and nutritious meals that cater to your preferences, ensuring you’re well-nourished and satisfied. And when it comes to activities, we offer engaging options that align with your interests and goals, making sure you have opportunities to connect, learn, and have fun. At Supported Steps, your accommodation experience is a holistic package that prioritizes your care, comfort, and happiness!

Absolutely! Our residences at Supported Steps are thoughtfully designed to provide a welcoming and accommodating space for caregiving. We understand the importance of creating an environment where you can receive the support you need while feeling comfortable and at home. Our team ensures that our residences are equipped with the necessary features and layouts that enable our dedicated support workers to provide care seamlessly. From accessibility considerations to creating a warm and inviting atmosphere, our residences are tailored to ensure your well-being and to make caregiving a positive and effective experience for everyone involved.

Pairing or matching individuals as housemates is an exciting process we take seriously at Supported Steps! We want to create a harmonious living environment where everyone feels comfortable and supported. To achieve this, we start by getting to know each individual’s preferences, interests, and personalities. This helps us make informed decisions when pairing housemates. Our goal is to foster friendships and connections that can enhance your living experience. It’s all about creating a positive and supportive atmosphere where you can thrive together. With our thoughtful approach, you’ll find housemates who not only share a space but also share in the journey of mutual growth and camaraderie.

Have a question? Ask us.

Should you have any further questions, or like to speak to our team, you can contact us 03 9000 0023 or In the meantime, feel free to check out our Frequently Asked Questions.

Thank you for your enquiry!